Question
Why does multiple hierarchies fail?
Quick Answer
Hierarchy fixation — treating your current organization as the only possible one. You built a project folder structure organized by client. Now you need to find everything related to "data migration" across all clients, and you cannot, because the client hierarchy buries cross-cutting concerns..
The most common reason multiple hierarchies fails: Hierarchy fixation — treating your current organization as the only possible one. You built a project folder structure organized by client. Now you need to find everything related to "data migration" across all clients, and you cannot, because the client hierarchy buries cross-cutting concerns. You reorganize by capability. Now you cannot find everything for a specific client. The mistake is not choosing the wrong hierarchy. The mistake is choosing one and believing it is the only valid arrangement. Every single hierarchy is a lossy compression of the underlying relationships. When you forget that alternatives exist, you stop noticing what your current hierarchy hides from you — and you start making decisions based on what is easy to see rather than what is actually important.
The fix: Pick a set of fifteen to twenty items you work with regularly — notes, projects, skills, books, contacts, tools. Write them on a list. Now organize them into three completely different hierarchies, each using a different organizing principle. For your notes, try organizing by topic, then by project, then by date. For your books, try organizing by subject, then by author, then by how much they changed your thinking. For each hierarchy, ask: what becomes easy to find? What becomes invisible? Write a paragraph comparing the three hierarchies. Identify the one or two items that move the most — appearing near the top in one hierarchy and buried deep in another. Those items are the ones most sensitive to your choice of organizing principle, and they reveal where your default hierarchy is making implicit priority decisions you may not have intended.
The underlying principle is straightforward: The same set of items can often be organized in several equally valid hierarchical structures. Each hierarchy foregrounds different relationships and obscures others. No single arrangement is canonical — the right hierarchy depends on what you are trying to see, find, or do. Recognizing this multiplicity is a precondition for deliberate knowledge design.
Learn more in these lessons