Question
Why does internal negotiation skill fail?
Quick Answer
Intellectualizing internal negotiation without practicing it. You read about Fisher and Ury, nod along, then continue to resolve internal conflicts the way you always have — by letting the loudest drive win or by exhausting yourself into default inaction. The skill doesn't develop from.
The most common reason internal negotiation skill fails: Intellectualizing internal negotiation without practicing it. You read about Fisher and Ury, nod along, then continue to resolve internal conflicts the way you always have — by letting the loudest drive win or by exhausting yourself into default inaction. The skill doesn't develop from understanding the concept. It develops from sitting down with competing drives and actually running the process, badly, repeatedly, until the awkwardness fades and the structure becomes reflexive.
The fix: Identify one internal conflict you're currently experiencing — anything where two drives are pulling you in different directions. Write the name of each drive at the top of a separate page. Under each, answer three questions: (1) What is this drive's position — the specific outcome it's demanding? (2) What is the underlying interest — what need does it actually serve? (3) What would it take for this drive to feel heard, even if it doesn't get everything it wants? Now look at both pages side by side and generate three options that partially satisfy both sets of interests. You've just completed your first internal negotiation. Notice how different this feels from rumination.
The underlying principle is straightforward: Resolving internal conflicts requires the same negotiation skills as resolving external ones.
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