Question
What is statistical process control?
Quick Answer
You cannot improve a workflow you do not measure. Track cycle time, throughput, error rate, and energy cost — but track them lightly, because invasive measurement distorts the very process you are trying to understand.
Statistical process control is a concept in personal epistemology: You cannot improve a workflow you do not measure. Track cycle time, throughput, error rate, and energy cost — but track them lightly, because invasive measurement distorts the very process you are trying to understand.
Example: You have a weekly reporting workflow that feels slow. You guess it takes about two hours. You start timing it — actually recording start and stop — and discover it takes three hours and forty minutes. Worse, you discover that ninety minutes of that time is spent hunting for data that should be pre-aggregated. Without measurement, you'd keep guessing the workflow was 'about two hours' and keep losing ninety minutes to a fixable bottleneck every single week.
This concept is part of Phase 41 (Workflow Design) in the How to Think curriculum, which builds the epistemic infrastructure for workflow design.
Learn more in these lessons