What is leverage points?

Leverage points is a concept in personal epistemology: Knowing what enables what reveals where small actions create large effects.

Example: When Paul O'Neill became CEO of Alcoa in 1987, he ignored Wall Street's expectations and focused on a single enabling relationship: worker safety enables operational excellence. He didn't target profits, market share, or revenue growth directly. He targeted the one condition that, if present, would make dozens of other improvements inevitable. Within a year Alcoa hit record profits. By the time O'Neill retired in 2000, the company's net income had grown fivefold. The safety focus forced managers to understand production processes deeply enough to prevent injuries — and that understanding simultaneously eliminated waste, improved quality, and accelerated output. O'Neill had identified an enabling relationship: safety didn't just correlate with performance. Safety created the conditions under which performance became unavoidable.

This concept is part of Phase 13 (Relationship Mapping) in the How to Think curriculum, which builds the epistemic infrastructure for relationship mapping.