Principlev1

Build error detection and quality verification into each

Build error detection and quality verification into each process step rather than inspecting for defects at process completion.

Why This Is a Principle

Derives from Learning occurs when outcomes differ from predictions, (learning occurs when outcomes differ from predictions) and Encoding Depth Determines Retention (encoding depth determines retention). Prescribes when/where to do quality work. Actionable principle, not a specific practice.

Source Lessons

L-1676

Process redesign

Changing how work flows through the organization changes outcomes. Process redesign modifies the sequence, timing, dependencies, and handoffs through which work moves from initiation to completion. Well-designed processes produce consistent outcomes efficiently. Poorly designed processes produce inconsistent outcomes wastefully — not because the people within them are careless but because the process itself creates bottlenecks, errors, delays, and rework. Process redesign is the most tangible form of systemic change: unlike incentives or information flows, processes can be directly observed, mapped, and modified.

Connections

Derived From (2)

AxiomEncoding Depth Determines Retention AxiomLearning occurs when outcomes differ from predictions,

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